Privacy Policy
Mortimer & Gausden Limited is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
Personal Data: Name, email address, telephone number, postal address, and any other information you voluntarily provide when contacting us or using our services.
Device Information: Information about the device you use to access our website, including IP address, browser type, operating system, and device identifiers.
Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, links clicked, and search queries.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience and analyse website usage.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To provide, maintain, and improve our services and website functionality.
To respond to your enquiries and provide customer support.
To send you marketing communications, newsletters, and promotional materials (with your consent where required).
To analyse website usage and improve user experience.
To comply with legal obligations and protect our legal rights.
To detect, prevent, and address fraud, security issues, and technical problems.
To personalise your experience and deliver targeted content.
3. Legal Basis for Processing
We process your personal data on the following legal bases:
Consent: Where you have explicitly consented to the processing of your data.
Contract: Where processing is necessary to perform a contract with you or to take steps at your request prior to entering into a contract.
Legal Obligation: Where we are required to process your data to comply with applicable law.
Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights and interests.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
Service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
Professional advisers, including solicitors, accountants, and auditors.
Law enforcement or regulatory authorities when required by law or to protect our legal rights.
Other parties with your explicit consent or as otherwise permitted by law.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention period may vary depending on the context of the processing and our legal obligations. When your data is no longer needed, we will securely delete or anonymise it.
6. Your Rights
Under applicable data protection laws, you have the following rights:
Right of Access: You have the right to request access to your personal data and receive a copy of the information we hold about you.
Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
Right to Erasure: You have the right to request deletion of your personal data, subject to certain exceptions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes and, in some cases, for other purposes.
Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided in the 'Contact Us' section below.
7. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you use our website at your own risk.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party sites before providing your personal information.
9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information promptly.
10. International Data Transfers
Your personal data may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our website and providing your personal data, you consent to such transfers, provided that we implement appropriate safeguards to protect your information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the 'Last Updated' date. Your continued use of our website following the posting of revised Privacy Policy means that you accept and agree to the changes.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Mortimer & Gausden Limited
Address: [As per company details]
Email: [Contact email]
Telephone: [Contact telephone]
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) or your local data protection authority.